Nicole Douglas's actions were "nothing short of brave", her colleague says.
A British man is in custody, accused of being behind a mass stabbing attack on a train as it travelled through central ...
Ten people have been taken to hospital after a mass stabbing on a train bound for London. The train made an emergency stop at ...
Nicole Douglas, based at the East of England Ambulance Service NHS Trust’s Norwich control room, is a finalist for Call Taker of the Year at ...
An ambulance call handler who took the first 999 call during a train attack in Huntingdon last November has been nominated ...
A man accused of the attempted murders of 10 people during a mass stabbing on a train near Peterborough is facing a new ...