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Southwest Airlines leaves passengers in the dark after quietly cutting beloved service with no explanation

For years, Southwest Airlines has built its reputation on being more approachable than many of its competitors. This extended beyond its in-person customer service. Passengers often turned to ...
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Without Free Bags, Is Southwest Any Better Than Frontier? Let’s Compare.

Southwest has announced yet another change to its service: the formerly bags-fly-free airline will start charging for checked luggage starting May 28, 2025. It’s a shift that changes the Southwest ...